User Support Services Recommendations and Report

A draft version of the User Support Services (USS) recommendation report was shared with the Transform IT Steering Committee, and on Thursday, May 2, they met with Jessie Minton, chief information officer, to discuss the recommendations. After a presentation on the report by the CIO and a question-and-answer session, the steering committee gave its support to move the recommendations in the report forward to implementation.

During the month of May, Minton will present the USS report recommendations at a town hall, the IT Steering Committee meeting, a meeting of the deans, senior leadership team, and other gatherings at the university. In advance of these meetings, project staff are working to finalize the USS recommendation report, which will be announced broadly to the university and published on this site.