Month: October 2017

As noted in the Transform IT Project Manager and Business Analyst Team post, Information Services is currently hiring project managers and business analysts. While that search committee focuses on that work, a second team is working in parallel on two key tasks:

• assemble all information gathered by consultants over the last 5 years about IT at the University of Oregon so that it can be validated and used as part of Transform IT, and
• develop business analysis templates (in conjunction with the UO Service Portal project) for use in gathering information and reporting out about services in a consistent way.

This work should be completed in advance of our project manager and business analyst hires.

Transform IT is now using a service-based approach to rationalizing the IT structure and services at the university. (For more details of this announcement, see Important change to Transform IT.

To effectively analyze information about the university’s IT services and structures, and to plan and execute Transform IT, Information Services will utilize two project managers and two business analysts. The business analysts will gather and analyze information on IT services and the project managers will plan for and guide the university through the service transitions.

Guy Eckelberger and Gary Sullivan will continue to provide program-level oversight for Transform IT. Information Services has launched a job search to hire project managers and business analysts. In the meantime, Garron Hale and Tony Saxman will start working as project manager/business analyst team.

The project managers and business analysts will work in coordination with Guy and Gary.

The search for Enterprise IT Project Manager and IT Business Analyst staff began on October 2, when the job openings were posted. Application review begins the week of October 16.

The new project managers and business analysts will work in conjunction with Guy, Gary, Garron, and Tony. They will report to the Director of Programs and Projects in Information Services’ Customer Experience team.

At the IT Steering Committee meeting on Thursday, September 28, Jessie Minton, CIO, received support for her IT governance development plan. The IT governance plan is important to Transform IT because it answers the question, “Who will advise the provost, CIO, and project teams on decisions generated by Transform IT?”

IT governance provides user and domain input and guidance on campus IT services, and it also identifies the groups of stakeholders responsible for advising the CIO and IT Steering Committee on different topics. For a high-level overview of the IT governance structure and more, see IT Governance on the Information Services website.

Transform IT, as a program, will require input, guidance, and recommendations on a range of IT-related topics. Rather than creating a separate advisory system for Transform IT, it will use this new governance structure.

Projects that are part of the Transform IT program will engage with service advisory boards and domain subcommittees as work on Transform IT progresses.

In addition to the IT governance roles noted in the diagram, Transform IT will also use roles from the Project Management Body of Knowledge (PMBOK) to plan and execute the set of projects that comprise the Transform IT program:

• Executive Sponsor: source of funding and authorization for the project
• Stakeholder: May be actively involved in the project, or interests positively or negatively impacted by execution
• Project Manager: The person assigned to achieve the project’s objectives
• Project Steering Committee: Consists of executive level representation from the various stakeholder groups.

The IT governance plan was developed in conjunction with a broad set of stakeholders during a September IT governance retreat. For more information on that process, see CIO leads discussion to develop IT governance.